الزعيم
مشرف سابق
وظيفة Senior Engineer - شركة الوطنية - رام الله
Design, Plan, administer, configure , and operate VAS platform to meet business objectives and according to predefined KPIs
Duties and responsibilities:
- Participate in planning, design, Implement, and operate VAS platforms
- Handle Vas applications configurations and changes
- Handle incidents and troubleshoot applications problems
- Handle and monitor VAS applications updates and upgrades with the vendor.
- Participate in application integration with other network elements.
- Prepare Test Scenarios and Test Plans development for the services ( PAT, UAT, and E2E) in cooperation with project management department and business owners
- Monitor system capacity ( HW, SW, licenses) to meet business requirements
- Prepare all procedures and documents related to daily operation and update them after system upgrade if needed.
- Trace and analysis problems between VAS platforms and other network elements mainly HLR, MSC, GPRS and IN.
- Monitor and maintain all interfaces between VAS platforms and other network elements.
- Prepare required statistical reports.
- Handle end user complaints on VAS related services within SLA.
- Work closely with 2nd and 3rd line support to solve customer’s complains
- Perform proactive maintenance procedures (daily, weekly and monthly) to keep systems within required performance.
- Prepare and submit activity reports for projects and day to day operations ( daily, weekly, monthly, and on demand)
- Work closely with business owners and other departments to design and deliver product services.
- Work closely with VAS platform vender to update, upgrade, and enhance systems availability, continuity, and performance.
- Participate in RFP/RFQ preparations for new system requested by business owners
- Define SS7 signaling links for messages nodes according business requirement
- Create new short codes and SMS/MMS application
- Create and define SMS amd MMS routing and destinations
- Create SMS contents providers accounts including info services and SMS2TV as required
- Arrange and fire bulk SMS/MMS campaigns based on marketing requests
- Configure and and adminmister Missed Call notification System MCN,, voice SMS,Email, and Fax services.
- Configure and administer WAP and internet gatwway.
- Create WAP gateway filters and zones according to adopted policy
- Updating WAP gateway engine
- Control internet Access request (GPRS….)
- Configure and administer ring backtone systems
- Create new RBT content providers account and give them the proper permission
- Define new RBT categories and contents
- Publish approved RBT contents
- Manage and adminiter roaming applications includnig fwelcome system, steernig, customer retention and others.
- Any other assigned tasks by dirdec sipervisor
Experience:
- Minimum of 6 years’ experience in related / similar role.
- Knowledge in GSM principal and standards
- Experience in SS7 signalling and SIGTRAN protocols
- Experience in Unix and Linux OS
- Experience in TCP/IP suite
- Experience in mediation, roaming and messaging system
- Knowledge in IN systems
- Experience in Databases and programming languages like Java, C#, etc.
Key Performance Indicators:
- Handle critical and complicated tasks under work pressure
- Handle tasks under work pressure
- Strong oral and written communication skills.
- Proficiency in Arabic and English (oral and written).
- Computer Literacy knowledge (Microsoft).
- Advanced skills in Word, Excel and PowerPoint.
- Proficiency with MS Office suit (mainly Excel, Word, and PowerPoint).
- Excellent Communication Skills
- Strong written and verbal communication skills.
- Excellent Team work and organizational skills.
- Excellent coordination and follow-up skills.
ملاحظة: يجب إرفاق الملفات التالية:
1. Resume / cv
2. Passport-size photograph
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